Shipping Policy

Order & Delivery Info

  • Cut-Off Time: 16:00 GMT for same-day processing
  • Order Prep: Usually 0–1 business days (Monday – Friday)
  • Delivery Speed: 1–2 business days (Monday – Friday)
  • Shipping Cost: Always free across the United Kingdom

How Orders Are Handled
Once your order is placed, you’ll receive a confirmation email showing that we’ve started preparing it. Most orders are ready to ship within 0–1 business days. When your package leaves our facility, we’ll send you a tracking link so you can follow its progress.

Delivery Details
For most UK addresses, your order will arrive within 1–2 business days after dispatch. Free delivery applies automatically to all orders within the country.

Delays & Next Steps
If your order hasn’t arrived within the expected timeframe, please allow up to 3 extra business days before reaching out. Use the tracking link provided to check your package. If it still hasn’t arrived, email support@zymofa.com with your order number and we’ll look into it immediately.

Damaged or Wrong Items
If your delivery arrives damaged or isn’t the item you ordered, take a clear photo and send it to support@zymofa.com. We’ll make sure you receive the correct item as quickly as possible.

Canceling Orders
If you need to cancel an order, contact us at support@zymofa.com as soon as possible. Once your order enters the processing stage, cancellation may no longer be possible, so the sooner you contact us, the better.

Service Hours:
Monday to Friday, 9:00 – 17:00 (GMT)

Zymofa is administered by AJL ECOM LIMITED, an enterprise incorporated in the United Kingdom.

  • Company Number: 15537669
  • D-U-N-S ID: 231542467
  • Registered Address:
    C/O Your Ecommerce Accountant The Keep, Creech Castle, Taunton, England, TA1 2DX